Welcome To NDJ Consulting

Transform Your Business with Expert Salesforce Solutions

NDJ Consulting LLC delivers end-to-end Salesforce implementations and managed services, driving efficiency, innovation, and growth.

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Empower Your Business

Driving Innovation with Agentforce AI

NDJ Consulting LLC is at the forefront of Salesforce AI innovation. We specialize in developing cutting-edge solutions using Agentforce to unlock the power of your data and transform your customer service operations.

Our expertise in AI allows us to create intelligent agent solutions that provide real-time customer insights, streamline workflows, and improve overall efficiency.

We can help you leverage Agentforce AI to:

  • Automate routine tasks
  • Provide proactive support
  • Personalize customer interactions at scale
  • Gain a competitive edge through AI-driven service excellence
Schedule a Free Consultation
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Building stronger relationships

What is CRM?

CRM (Customer Relationship Management) is a technology that helps businesses manage their relationships and interactions with customers and prospects. With a CRM system like Salesforce, companies can streamline processes, improve customer satisfaction, and drive business growth through better data, automation, and insights.

Key Benefits of CRM

360° Customer View-Track all customer interactions in one centralized platform.

Improved Workflow Automation-Automate repetitive tasks and boost team productivity.

Better Customer Communication – Personalize outreach and improve service quality.

Data-Driven Decisions - Leverage real-time analytics to guide strategic actions.

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Simplify processes and maximize productivity

Streamline Workflow With Us

At NDJ Consulting , we help you unlock the full potential of Salesforce by optimizing and automating your business workflows. From lead tracking to case resolution, we design intelligent solutions that minimize manual effort and reduce operational friction — so your team can focus on what matters most.

Here’s how we enhance your workflows

End-to-End Automation – Automate repetitive tasks using Flow Builder, Omnistudio, and Apex logic.

Seamless Integration Connect Salesforce with your core systems to ensure smooth data exchange.

Tailored Dashboards & Reports – Gain instant insights into KPIs, bottlenecks, and team performance.

User-Friendly Design - Empower your users with intuitive layouts, guided workflows, and minimal clicks.

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Integration Services

In today's interconnected business landscape, integrating Salesforce with other applications is essential. NDJ Consulting LLC offers comprehensive integration services to connect Salesforce with your enterprise systems, cloud applications, and data sources

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What Our Clients Say

"It has been a pleasure working with Nicole! From the very beginning, she impressed us with her deep understanding of the Salesforce platform and her ability to quickly get up to speed with our existing systems.

Nicole brings a rare combination of technical expertise and strategic thinking. Whether it's Salesforce Administration or Development, she's consistently been a go-to resource for our team..."

Andre Lawrence

Director, Strategy & IT

Centura Wealth Advisory

"Working with Nicole has been an absolute game-changer for our Salesforce initiatives. Her depth of knowledge, especially with Salesforce FSC, is impressive. No matter the size of the issue - whether it's a small tweak or a major project - she approaches everything with true expertise...

Nicole has worked closely with our Salesforce team, not just solving problems, but in many ways teaching us and helping us to think strategically about how to get the most out of the platform..."

Renee Hennessee

Partner and Chief Technology Officer

Mission Wealth

"Nicole and NDJ Consulting were instrumental in streamlining our Salesforce setup for agent contracting and distribution management. Nicole is always responsive, consultative, and focused on helping us get the best outcome. I highly recommend!"

Robin Depenbrock

Vice President Sales & Marketing

Pivot Health

"Nicole at NDJ Consulting has been our CRM consultant for many years. She understands our business requirements and is able to implement our projects on-time and on-budget! She gets our business model and can efficiently navigate the technology landscape and ultimately save us money..."

Rafael Abreu

Director of Sales Operations

EMI Industries

FAQ’s

FrequentlyAsked Questions

We bring our Salesforce expertise to a diverse range of industries, helping businesses across various sectors optimize their operations and customer relationships. While our solutions are adaptable to many fields, we have developed a particularly deep specialization and proven track record in Financial Services, including Wealth Management, Banking, Mortgage, Credit Unions, and Insurance. Our understanding of the unique compliance, security, and client engagement needs within these areas allows us to deliver highly effective and tailored Salesforce solutions.

Absolutely. Our commitment to your success extends far beyond the initial implementation. We offer various levels of ongoing support tailored to your needs, ranging from regular maintenance and troubleshooting to continuous optimization, new feature implementation, and user training. Our goal is to ensure your Salesforce instance remains efficient, adapts to your evolving business requirements, and continues to deliver maximum value long after the initial project is complete. We're here to be your long-term Salesforce partner.

Yes, integration is a core part of what we do. Salesforce's true power is unlocked when it communicates seamlessly with your other critical business applications, such as ERP systems, marketing automation platforms, accounting software, customer service desks, and more. We specialize in designing and implementing robust integration solutions that ensure a unified data flow, eliminate manual data entry, reduce errors, and provide a comprehensive view of your customers across all your systems. This allows your teams to work more efficiently and make informed decisions.

  • • You're not seeing the ROI you expected:

    Your team might not be fully utilizing its capabilities, or it might not be configured optimally for your unique processes.

  • • You're experiencing inefficiencies or bottlenecks:

    Salesforce might not be integrated with other critical systems, or workflows could be streamlined.

  • • Your business needs are evolving

    As your company grows, your Salesforce instance needs to adapt. We can help you scale and customize it for new challenges.

  • • You lack in-house Salesforce expertise:

    It's common for businesses not to have a dedicated, certified Salesforce administrator or developer. We fill that gap.

  • • You need to implement new features or modules:

    We can guide you through the process of adding new Salesforce clouds (e.g., Marketing Cloud, Service Cloud) or advanced functionalities.

  • • Implementation:

    Setting up Salesforce from scratch, configuring it to your specific business processes, and integrating it with other systems.

  • • Optimization & Customization:

    Improving existing Salesforce instances, creating custom objects, workflows, reports, and dashboards to meet evolving needs.

  • • Your business needs are evolving

    As your company grows, your Salesforce instance needs to adapt. We can help you scale and customize it for new challenges.

  • • Training & Adoption:

    Ensuring your team effectively uses Salesforce by providing comprehensive training and best practices.

  • • Strategy & Roadmapping:

    Helping you define your long-term Salesforce strategy to align with your business goals and achieve continuous growth.

  • • Ongoing Support:

    Providing expert assistance, troubleshooting, and maintenance to keep your Salesforce environment running smoothly.

    Essentially, we act as your expert partners, ensuring Salesforce works efficiently and effectively to drive your sales, service, and marketing efforts.

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